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Hello, you! Welcome to the CX expert’s version of the plumber’s kitchen – you know, the one that’s never quite finished, because the plumber is always out fixing someone else’s kitchen (or so the story goes; in my case, it’s more that I’m ever the tinkerer, and always looking for better). So: come in, take off your shoes, excuse me while I throw together a simple gallery – and meantime, check out my portfolio of work; sources of inspiration; rants about design thinking; or just find out more about who I am and what I do.

Thanks! – Greg